I had the exact same experience with my company, except it didn’t lead to a complete block.
We operate in the same industry and faced the same approach from the sales managers. Initially, they bombarded us with emails suggesting we discuss the Enterprise plan. A few weeks later, they demanded an urgent call due to a serious issue flagged by Trust & Safety (T&S), despite us not receiving any prior complaints.
During the call, we were told that we were putting Cloudflare’s network at risk. We were baffled—how could this be caused by the mirrors we had, which didn’t even have traffic? It felt like extortion to us.
I spent many sleepless nights preparing to migrate to Fastly, but after we began removing our domains from Cloudflare and transferring them, the managers suddenly commented that they saw we had resolved the issue and wished us well, advising us to reach out if we needed anything else. Nice!
This was my first encounter with such sales tactics, and to say the least, I despise it. Cloudflare’s product is excellent, but the actions of their sales team are like a drop of tar in a barrel of honey —they ruin everything.
I had the exact same experience with my company, except it didn’t lead to a complete block.
We operate in the same industry and faced the same approach from the sales managers. Initially, they bombarded us with emails suggesting we discuss the Enterprise plan. A few weeks later, they demanded an urgent call due to a serious issue flagged by Trust & Safety (T&S), despite us not receiving any prior complaints.
During the call, we were told that we were putting Cloudflare’s network at risk. We were baffled—how could this be caused by the mirrors we had, which didn’t even have traffic? It felt like extortion to us.
I spent many sleepless nights preparing to migrate to Fastly, but after we began removing our domains from Cloudflare and transferring them, the managers suddenly commented that they saw we had resolved the issue and wished us well, advising us to reach out if we needed anything else. Nice!
This was my first encounter with such sales tactics, and to say the least, I despise it. Cloudflare’s product is excellent, but the actions of their sales team are like a drop of tar in a barrel of honey —they ruin everything.