Seems to me that the better approach would have been to have a higher monthly payment option or a lower up-front cost. Perhaps you go $10k per month for monthly, and reduce to $9k per month if paid up front. This is not difficult. Or maybe they go the other way. You're going to get $10k for front. If you want to pay monthly, the price goes to $11k. One way or the other, this whole story smacked of a heavy handed approach to sales that legitimately harmed both companies in the end.
Seems to me that the better approach would have been to have a higher monthly payment option or a lower up-front cost. Perhaps you go $10k per month for monthly, and reduce to $9k per month if paid up front. This is not difficult. Or maybe they go the other way. You're going to get $10k for front. If you want to pay monthly, the price goes to $11k. One way or the other, this whole story smacked of a heavy handed approach to sales that legitimately harmed both companies in the end.